What Our Privacy Policy Covers
Our Privacy Policy covers information provided during account opening, phone verification, sign-in, wallet selection and support requests. We may record your account identifier, contact details, device signals, session activity and payment references, such as a DANA or QRIS transaction code, to connect a status inquiry with
-
1
the correct account. We use these records to provide access, protect the account, resolve a receipt question and meet applicable legal duties. We do not use this page to expand your eligibility: access depends on local law. If you use OVO, GoPay, bank transfer or a
-
2
virtual account, the payment reference may remain visible in our records after the transaction is completed. The policy also explains cookies, retention, security controls and how to request a copy, correction or deletion where that right applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.